Last updated: 7/21/2026
1. Information We Collect
Aliice collects information you provide directly to us, including:
- Name and contact information (email, phone number)
- Company or organization details
- Account credentials and authentication data
- Patient records and medical information (for healthcare providers)
- Payment and billing information
- Communications with our support team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to comments and questions
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and fraud
3. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and assessments
- GDPR compliance for European users
- Swiss data hosting for enhanced privacy protection
4. Data Retention
We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
5. Your Rights
You have the right to:
- Access and review your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to processing of your personal data
- Request data portability
- Withdraw consent at any time
6. Third-Party Services
We use third-party services to help operate our business, including:
- Supabase for database and authentication
- Resend for email delivery
- Stripe for payment processing
- Google for calendar integration
These third parties have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable data protection laws.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this privacy policy, please contact us: